Terms & Conditions

1. Booking Requirements

• A 10‑person minimum is required to book an event OR a minimum booking fee of $550.

• Additional adults or children can be added for an extra per‑person fee.

2. Payment

• A valid card on file is required to secure your booking.

• Full payment or a deposit (if applicable) must be completed before service.

3. Cancellation Policy

• Free cancellation up to 7 days before your event.

• Cancellations within 6 days of the event will incur a $100 cancellation fee.

• No‑shows or same‑day cancellations are non‑refundable.

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4. Rescheduling

• You may reschedule up to 72 hours before the event start time at no additional charge.

• Rescheduling within 72 hours may result in fees or limited availability.

5. Weather Policy

• All hibachi cooking is performed outdoors only for safety.

• If weather conditions make service impossible (severe rain, storms, unsafe temperatures), we will:

  • Attempt to reschedule, OR

  • Issue credit toward a future booking

• Final safety decisions are made by the chef on the day of the event.

6. Travel Fees

• Additional travel fees may apply for locations outside our standard service area.

7. Guest Responsibilities

• Clients must provide a safe, flat outdoor space for cooking.

• Children must stay a safe distance from the grill at all times.

• Pets must be kept away from the cooking area.

8. Food & Allergies

• Please notify us of any food allergies in advance.

• While we take precautions, cross‑contamination may occur.

9. Liability

Hibachi Better is not responsible for:

• Injuries caused by misuse of the grill area by guests

• Damages to property caused by unsafe conditions outside our control

• Allergic reactions not disclosed in advance

10. Contact Information

For questions about these Terms, please contact us at:
[Your Email]